Legal

Privacy Policy

Last Updated: February 2026

Well-I-AM Mental Health ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or contact our practice.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

1. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, phone number — if you submit an inquiry or contact form.
• Usage data — browser type, pages visited, time spent on pages, and similar technical information collected automatically by standard web analytics tools.
• Appointment and clinical data — collected exclusively through our HIPAA-compliant SimplePractice platform, not through this website directly.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and appointment requests.
• Communicate information about our services, scheduling, and practice updates.
• Improve our website and the user experience.
• Comply with applicable legal and regulatory requirements.

We do not sell, trade, or rent your personal information to third parties.

3. Protected Health Information (PHI)

Any protected health information you share through our practice management system (SimplePractice) is governed by our HIPAA Notice of Privacy Practices, not this Privacy Policy. Please review that document for information about how your medical information is handled.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve functionality and analyze usage. You can control cookie settings through your browser preferences. Disabling cookies may affect some features of the site.

5. Third-Party Services

Our website uses third-party services including:

• Google Fonts — for web typography (subject to Google's privacy policy).
• SimplePractice — for scheduling and client communications (subject to SimplePractice's privacy policy and our Business Associate Agreement).

These services have their own privacy policies governing the use of your information.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure. We encourage you to avoid including sensitive personal health information in initial website inquiries.

7. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can delete it promptly.

8. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete information we hold about you. To exercise these rights, contact us at the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Well-I-AM Mental Health
• St. George, Utah
• Phone: 435-500-6529
• Email: lori.jardine@well-i-am.net